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This chapter provides an overview of the nature of open source software and its differences from commercial software. It explains how open source projects are created and how they evolve through community collaboration. It also discusses the challenges and risks associated with open source, as well as the benefits and advantages it offers. The chapter compares the sales process, transparency, flexibility, quality, productization, support, and risk of failure and takeover between commercial and open source software. It concludes by highlighting the importance of understanding and managing these risks in order to successfully use open source software.

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